After gaining a lot of positive reviews for its PC and console version,Konami has launchedYu-Gi-Oh! Master Duelfor mobile users a week later, on the 27th of January last month. It is a new fast-pacedcard-duel game that comes with variousdueling events andtournaments. Though the gameplay is pretty decent, there are a bunch of bugs here and there that players are encountering. The need to contact the customer support team atKonamifor Yu-Gi-Oh Master Duel has shot up significantly since the game’s inception.Table Of Contents
We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here is our step-by-step guide for contacting the customer support team of Yu-Gi-Oh Master Duel.
How to contact the Yu-Gi-Oh! Master Duel customer support
The support team has already answered a lot of frequently asked questions on the game’s official website. Therefore, if anyone could not satisfy himself, the Yu-Gi-Oh! Master Duel customer service is available to contact anytime to answer the queries from the players.
There are 3 ways to contact the customer support team of Yu-Gi-Oh! Master Duel. Players can either contact from in-game menu options, other than that, they can contact via the official website. If none of the options could suffice, they can reach out to the developers at Konami via social media handles.
How to contact via in-game Customer Service option
Players can launch the game on the device. Once the in-game title screen has loaded, they must adhere to the steps below:
Once players are done feeding all these details, they must tap on the Send button to successfully register the inquiry. The Developer Team would get back to the email address provided by them, within 72 hours. Players can do a follow-up in the same mail chain with relevant screenshots for better assistance.
How to contact via Yui-Gi-Oh! Master Duel official website
Players can directly go to the official help website of Yui-Gi-Oh! Master Duel and access the customer service option from there. It could be another alternative, in the case where players are facing login problems and cannot access the in-game support option.
The rest of the inputs are the same as we discussed in the previous section. You may read the answers to the Frequently Asked Questions from Konami’s official website. They have answered a lot of queries over there.
How to contact the Developer team directly
Another approach could be to reach out to the Developers directly via their Social Media handles. @YuGiOhNewsTCG is the support Twitter handle of Yui-Gi-Oh! Master Duel for catering to the queries from users. Players can even reach out to the team at @OfficialDuelLinks, which is the official Facebook ID of Yui-Gi-Oh! Master Duel. Players should then do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their individual queries.Related – Yu-Gi-Oh! Master Duel review: Experience the decade-old fun gameplay on your mobile
Still, facing any issues in contacting the Yu-Gi-Oh Master Duel customer support team? Head straight to our comments section and get your queries resolved.Happy Gaming!
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